RBI Flags Surge In Ombudsman Complaints, Launches 2-Month Redressal Drive From Jan 1, 2026
Before approaching the RBI Ombudsman, customers must first raise their complaint with the concerned bank or financial institution (RE). If the institution does not respond within 30 days, rejects the complaint, or if the customer is not satisfied with the response, they can file a complaint under the RB-IOS, 2021.
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